Empower your team through rapid experimentation

In today’s fast-paced world, teams face numerous uncertainties and unknowns that can significantly impact their success. To effectively navigate these challenges, teams need to adopt an agile and data-driven approach to decision-making.

Making others win

As designers, we all have superpowers. As a design leader, it’s my job to draw those superpowers out, both from individuals and from teams.

Learning how real customers really use your product

As a new content designer at Intuit working on QuickBooks (our accounting software), I wanted to learn everything I could about the application. The easy way would have been to set up my own test account with dummy data and a fake business. But I knew that wouldn’t really give me the insights I wanted. I needed to see how real small business customers actually used it.

Designers are meant to be loved, not to be understood.

Margaret Oscar, designer
illustration of person looking at dashboard of data
Making accounting matter to designers at Intuit

If you randomly selected a highly trained designer and asked them to create a workflow for “bank reconciliations,” it’s unlikely they would know where to start, no matter how experienced they are. But at Intuit, designers have to live in that world.

Product design your dinner like a pro

Somewhere between lists of pricey ingredients, pop-up video ads for things I don’t need, and thinking about ordering take-out again and bruising my wallet, I admit defeat. I’m completely over this dinner problem.