Cognitive differences weren’t just an edge case to me anymore—it was my own experience, one that was far more common than I knew.
If you randomly selected a highly trained designer and asked them to create a workflow for “bank reconciliations,” it’s unlikely they would know where to start, no matter how experienced they are. But at Intuit, designers have to live in that world.
Understanding my neurodiversity has been a gift—both in my personal life and in my career as a content designer.
Inclusive language is not somebody else’s project, it’s our project.