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Making accounting matter to designers at Intuit

Design for AllBy Shannon RangeAugust 16, 2022

If you randomly selected a highly trained designer and asked them to create a workflow for “bank reconciliations,” it’s unlikely they would know where to start, no matter how experienced they are. But at Intuit, designers have to live in that world.

comic book panels. faces showing positive and negative emotions

Can a comic book change how we design?

How ToBy Shannon RangeAugust 16, 2022

If only we all started working on something at the same time, imagine the impact each team member could make, not to mention the benefit to our customers.

illustration of researcher talking to shop owner in shop

Silences, pauses, and other research tools

Do ResearchBy Shannon RangeAugust 16, 2022

Sensing his discomfort, I wanted to move on to the next question. But I waited. A few seconds. And a few more seconds. And then, Manoj spoke.

Product design your dinner like a pro

How ToBy Shannon RangeAugust 16, 2022

Somewhere between lists of pricey ingredients, pop-up video ads for things I don’t need, and thinking about ordering take-out again and bruising my wallet, I admit defeat. I’m completely over this dinner problem.

photo of wavy blue soap

How a bar of soap inspired a new design path

How ToBy Shannon RangeAugust 16, 2022

I had ordered a bar of soap on Etsy because of how cool it looked. I had no idea what I was going to do with it, but I snapped a photo of it anyway.

photo of sandy road with sign saying passable by 4-wheel drive only

Letting go of the steering wheel

Lead PeopleBy Shannon RangeAugust 16, 2022

There’s a backcountry off-road route through the US from the Mexico border up to Canada. That’s 2,727 miles of dirt, mud, rocks, and bumps that add up to one hell of a ride.

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